Shipping & Delivery
1. What shipping options are available?
We offer the following shipping options:
- Standard Shipping: Reliable and cost-effective, with estimated delivery times varying by region.
- Express Shipping: Faster delivery for urgent orders, with tracking available.
- International Shipping: Available for most countries worldwide. Please check the shipping calculator at checkout for details.
2. How long does delivery take?
- Domestic Orders:
- Standard: 3-7 business days.
- Express: 1-3 business days.
- International Orders:
- Standard: 7-15 business days.
- Express: 3-7 business days.
Delivery times may vary depending on your location and local customs processing.
3. How much does shipping cost?
Shipping fees depend on your location, order size, and selected shipping method. You can view the exact cost during checkout before completing your order.
4. Do you offer free shipping?
Yes, we offer free standard shipping for orders over $100 (or the equivalent in your currency). This offer is applicable to select regions; please check eligibility at checkout.
5. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order directly on our website under the Track My Order section.
6. Do you ship internationally?
Yes, we ship to most countries worldwide. If your country is not available at checkout, please contact our support team to assist you further.
7. What happens if my order is delayed or lost?
If your order is delayed or lost, please reach out to our support team at [email protected] or via our hotline at +1 515 9898926. We will work with the courier to resolve the issue as quickly as possible.
8. Do you handle customs and import fees?
For international orders, customs or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer. Please contact your local customs office for more details.
9. Can I change my shipping address after placing an order?
Yes, you can request a change in the shipping address within 24 hours of placing your order by contacting our support team. Changes may not be possible once the order is shipped.
